Where apps hide your files

Roblox's folders on a Mac

Updated 2026-10-28 · 5 min read

Roblox writes its logs and settings to hidden Library folders, and keeps in-game screenshots inside the app until you save them to Pictures. Here is where each one is, using Roblox's own help articles.

The locations

~/Library/Logs/Roblox           logs from Roblox Player and Roblox Studio
~/Pictures                      screenshots you save from Captures
~/Library/Preferences           settings files whose names start with com.roblox

The first is where Roblox writes its logs on a Mac. Roblox's help article on retrieving logs gives that folder for both Roblox Player and Roblox Studio, and its Mac troubleshooting article uses the same path. The second is where a screenshot lands when you save it from Roblox's in-game Captures menu: Roblox's help says the save icon puts it in "the Pictures folder" on desktop. Community guides mention a Roblox sub-folder inside Pictures; Roblox is not installed on the Mac used for this guide, so check yours with the command below. The third holds the settings files that Roblox's Mac troubleshooting article tells you to delete when you want a clean reset.

Open a folder in Finder with Go > Go to Folder (⇧⌘G), or from Terminal:

open ~/Library/Logs/Roblox
open ~/Pictures

To list every Roblox-named file and folder without changing anything:

find ~/Library ~/Pictures -maxdepth 3 -iname "*roblox*" 2>/dev/null

Terminal may ask for permission to read Pictures the first time; allow it or the Pictures half of the search returns nothing.

Which file is which

What you want	Where to look
Logs for a crash or a failed join	~/Library/Logs/Roblox, newest first. Player logs have Player in the name and end in _last.log.
Logs for Roblox Studio	The same folder. Studio logs have Studio where Player logs have Player.
Logs for a launch or update that never finishes	The newest bootstrapper_ file in the same folder.
Screenshots taken with Captures	Inside Roblox until you save one, then in Pictures.
Screenshots taken with macOS (⇧⌘3, ⇧⌘4, ⇧⌘5)	The Desktop by default, or the folder chosen in the ⇧⌘5 Options menu.
Settings	~/Library/Preferences, files starting com.roblox
The app	/Applications, where Roblox's troubleshooting article tells you to check for it

Roblox's help gives a Player log name such as 0.555.1.5550874_20221214T162601Z_Player_9aaf3_last.log; an older DevForum guide mentions log_xxxxx_x.txt and RBX-xxxxxxxx.log. Names change between versions, so sort by date rather than trusting a name.

Captures are not macOS screenshots

A screenshot made with a macOS shortcut belongs to macOS and goes wherever your screenshot setting points. Roblox's own capture tool works differently. In an experience, open the Roblox menu and choose Captures, and a capture button appears on the screen. Roblox's help says those screenshots are kept in the Roblox app's storage; to get one out, open Captures again, pick the screenshot and tap the save icon. If a capture is not in Pictures, it was probably never saved out of the app.

Sending logs to Roblox support

Roblox asks you to send logs only when a Roblox employee requests them. Sort ~/Library/Logs/Roblox by Date Modified and send the files from the time of the problem; Roblox's article says that if you are unsure you can send the most recent 10, and that bootstrapper logs matter only for problems launching or updating. Before you send anything, read a log in TextEdit: logs can include your username and details about your Mac. Do not post them publicly.

Resetting settings and logs

Change Roblox's settings from the in-game Roblox menu. For a full reset, Roblox's Mac troubleshooting article says to delete the Roblox com files in ~/Library/Preferences, and that Roblox Player and Studio recreate them at the next launch. Quit Roblox first. The same article suggests emptying ~/Library/Logs/Roblox and then reproducing the problem, so the folder holds only the logs that matter. Moving the files to the Trash in Finder, rather than deleting them in Terminal, lets you put them back.

Space and backups

Logs are small, and screenshots only take space once you save them. Check the log folder with:

du -sh ~/Library/Logs/Roblox

Saved screenshots in Pictures are ordinary image files: copy them to a drive or import them into Photos, and Time Machine backs them up with the rest of your home folder. Game progress is kept on Roblox's servers against your account, not in a file on the Mac, so there is nothing to copy for that.

Why searching misses them

Finder and Spotlight searches leave out ~/Library, so the logs and settings never come up. A saved screenshot in Pictures is searchable, but a file name built from a date gives no hint that it came from Roblox.

Finding Roblox files by name

Typing roblox into Everywhere lists the log folder, the com.roblox settings files and anything else with the word in its name, and typing _last.log lists the newer-style logs; ⌘↵ reveals a match in Finder. The Library folders are covered from the start, while Pictures is a protected folder that Everywhere indexes once it has Full Disk Access. It matches names only, so it cannot tell you what a log says.

Common questions

Where are Roblox logs on a Mac?

In ~/Library/Logs/Roblox, for both Roblox Player and Roblox Studio, according to Roblox's help. Sort by date and use the files from the time of the problem.

Where do Roblox screenshots go on a Mac?

Screenshots taken with Roblox's Captures tool stay in the app until you open Captures and tap the save icon, which puts them in your Pictures folder. Screenshots taken with macOS shortcuts go to the Desktop by default.

How do I reset Roblox settings on a Mac?

Quit Roblox, then move the Roblox files whose names start with com in ~/Library/Preferences to the Trash. Roblox's Mac troubleshooting article says they are recreated at the next launch.

Is it safe to delete Roblox logs?

Yes, after quitting Roblox. Roblox's own Mac troubleshooting steps include emptying ~/Library/Logs/Roblox, and new logs are written the next time you play.